How to Conduct Dropshipping Competitor Research?

To make your dropshipping business stand out in the market and get more quotes, one of the important things you need to do is to investigate your competitors. Your competitor company may inspire you to optimize your dropshipping business and help you develop a stronger marketing plan for your own shipping business.

Please select five competitors in your market for analysis, including one or two major players (such as Amazon or Walmart).

Dropshipping丨Admitad Academy丨ChinaDivision

Some methods of conducting dropshipping competitor research are:

Google search. Google search results will list your top five competitors. Starting with the keywords in a simple search, the top ten in search results will show who your top competitors are and how they promote their products. If you have a specific country or region to focus on, you can use third-party tools such as Ahrefs or SEMRush to find keyword data.

Use competitor spying tools, such as SameWeb and Alexa. Such online tools are great for finding (and tracking) the online activities of competitors. Tools can obtain a competitor’s website information such as social media profiles, popular traffic sources, number of visitors, etc.

Browse social media. Search for Facebook ads in your niche and see the top brands on the market. See how the company communicates with customers, the way its feeds are designed, how much engagement they get—you can even follow their feeds and never miss any opportunities. Use this information to find ways to differentiate your business and improve your social media marketing strategy.

Subscribe to email lists of competitors. Want updates from competitors to be sent directly to your inbox? Sign up for their email list and learn about their marketing strategy. You can also learn more about promotions and transactions to attract customers to buy.

Organize your research materials in spreadsheets and keep them updated so that you can easily refer to them when making decisions for your store. For example, if you want to use email marketing to promote your business, you can check the form material to see what strategies your competitors are using.

Challenges in Dropshipping Business

Dropshipping business is undoubtedly one of the most outstanding things brought about by the Internet and our new lifestyle. This new business model allows start-ups to run e-commerce with little resources. Here, we will discuss the seven most common challenges related to dropshipping business and how to overcome them:

Find a reliable supplier

The first major challenge most companies face in dropshipping is to find reliable suppliers. There are many manufacturers and sourcing agencies that can be your suppliers, but you need to maintain a detailed relationship with them on the same page.

You can easily find suppliers in almost any niche market of your choice. There are many resources to help you search. Make sure that the supplier you choose can meet your needs. Consider factors such as supplier fees, minimum orders, professional industry knowledge, and scalability.

Dropshipping-problems丨ChinaBrands丨ChinaDivision
Dropshipping-problems丨ChinaBrands丨ChinaDivision

out of stock

When you start your dropshipping business, you will discover that the warehouse may be out of stock. It is one of the most common problems, and it is more common in certain product hot seasons. If you work with a very large manufacturer and order fulfilment company, you may not experience a shortage. If a product is out of stock, you must notify the customer as soon as possible, even if you find another supplier. It is recommended to cooperate with multiple suppliers.

Delay in order processing

When customers buy items from your website, they expect their order to be processed as quickly as possible. Most customers don’t understand that, in most cases, the process of processing orders is not completely under your control.

In some cases, orders that have already been placed with manufacturers will be delayed. When customers wait for the tracking code, this delay may create some tension with them. Don’t let it linger. If you haven’t received any news from the supplier within 24 hours after placing the order, please contact them to solve the problem. When these situations occur, you will at least know why the order has not been processed and how long you have to wait. Pass information to customers to appease them.

Ship to the wrong address

As embarrassing as it sounds, some orders have been shipped to the wrong or non-existent address. This is another major challenge you may face as an e-commerce entrepreneur. The best way to solve this problem is to carefully check each order address sent to the supplier.

Product return

This is something you can’t escape in e-commerce. In most cases, this is never your fault, because third parties are always involved in direct shipping. You cannot make all the rules here. Suppliers handle returns in different ways, so you must find a way to communicate clearly with customers. Your return policy is clearly stated on your website. Make all necessary efforts to make your order fulfilment proceed smoothly.

Messi’s Choice Reminds the E-commerce Sellers of Periodic Dropshipping Goal

Messi told Barcelona on Tuesday that he wanted to leave after nearly two decades at the club, which caused a heated discussion on the Internet.

In fact, Messi arrived at Barcelona as a teenager in 2001, joining the club’s famed La Masia youth academy. He first-team debut happened in 2003 as a 16-year-old, and since then he led Barcelona to 34 titles. He holds most individual records at the club, scoring 634 goals and making 276 assists in 731 appearances with the club.

Messi’s story shows the periodic goal and achievement on his life journey, which can be applied in the field of order fulfillment. If you are an Amazon seller start from scratch, you may set up an available plan of choosing niche, partner, dropshipping agent, etc. But niche and dropshipping agent is vital for your business. You can find your ideal niche through related data and research, however, it is hard to find an ideal dropshipping agent from the begining, especially for the entrepreneur who has never chosen an order fulfillment warehouse. Thus, ChinaDivision suggests that you review our previous article for more details about how to choose your cost-effective order fulfillment center.

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How to Deal with Return and Exchange Issues Better?

The returns and exchanges of ecommerce order are very troublesome for many order fulfillment warehouse.

When the buyer returns the goods and sends them back to the warehouse, the packaging of the goods is basically in tatters. Some of the goods may be damaged, which takes a lot of time to process the goods again.

So what are the difficulties of return and exchange?

1. The packaging of the goods is seriously damaged

After the seller checks the goods, the original packaging of the delivery company is often thrown away by the buyer at this time, and the buyer may find a bag and pack the goods for delivery. In the process of express delivery, the action of the delivery person is generally not too soft. If the goods are not so strong, the goods may have been damaged when they arrive at the warehouse and cannot be sold again.

2. Some dropshipping companies do not have fixed consignees:

Without a fixed person in charge, there will be no stable solution to the problem. If the product is scrapped and cannot be sold again, who should bear the cost? This may encounter situations where the staff shirk each other, which will seriously affect work efficiency.

3. More communication with the seller are needed

Asking whether the returned product can be sold after repairing and performing quality inspection. Of course, the above are only some of the issues listed, including many other issues, making the handling of returns the most troublesome work for warehouse personnel, and few people are willing to take the initiative.

Faced with such a situation, what is the solution of China Division?

  • 1. Each part of the goods is responsible for the corresponding delivery staff to ensure that each product is owned by its own person in charge. Regardless of whether the goods are returned or exchanged afterwards, the personnel will follow up.
  • 2. Contact the seller in a timely manner to ensure that the problem can be reported to the e-commerce seller to inquire about relevant handling matters.
  • 3. For the goods whose packaging is relatively complete(has not been damaged) and does not affect secondary sales, strict inspection and control must be carried out, and then recorded and stored again. Besides, for the products that cannot be sold again are placed in a fixed processing warehouse, waiting for the seller to handle it.

Four Kinds of Items You Should Avoid when Dropshipping

As a Chinese agent of picking, packing and shipping, China Division has complied with the law at all times. In order to maximize your sales, meet your customers’ expectations, and avoid penalties, we suggest you pay more attention to this post, which will tell you the items that you should avoid after choosing an order fulfillment warehouse.

Products Restricted from Export by China:

  • Precious metals such as gold and silver
  • National currency
  • Foreign currency and its securities
  • Radio transceiver, communication security machine
  • Valuable Chinese herbal medicines
  • Historical relics
  • Other items restricted by customs from exiting the country

Hazardous Chemicals:

Various corrosive substances: sulfuric acid, hydrochloric acid, nitric acid, organic solvents, pesticides, hydrogen peroxide, etc.; various radioactive elements and containers: uranium, cobalt, radium, plutonium, etc., containers that hold or let such substances or are covered by such substances Contaminated items; various biochemical products and infectious items: anthrax, dangerous bacteria, medical waste, etc.

Customs Restricted Items:

  • Embargoed publications
  • Precious cultural relics
  • State secret information
  • National currency
  • Plants and seeds
  • Unsealed food
  • Confidential components
  • White powder

Sensitive Goods:

Due to the differences in customs policies of various countries, some countries or regions are more sensitive to special commodities, and it is difficult to post and clear customs, which can be called “sensitive products”.

Main Sensitive Items:

  • Food: all kinds of food (involving inspection and quarantine issues)
  • Electronics: electronic products (including batteries), pure batteries, mobile power
  • Clothing category: international first-line brand
  • Spectacles: Different countries have different regulations on the customs clearance of spectacles (including myopia glasses, sunglasses, 3D glasses, reading glasses, swimming goggles, etc.): In the United States and Canada, spectacles are classified as medical devices, and all spectacles must be obtained. FDA certification; exports to the UK, EU and other 27 countries, frames and lenses have CE certification; exports to Australia, need to provide ECM certification. If you cannot provide relevant certificates, once detained for inspection, customs clearance may not be smooth, and there is a risk of being returned or confiscated.

In brief, the UK is more sensitive to imported beef and is not suitable for mailing. Italy is more sensitive to imported leather shoes and is not suitable for mailing. Australia is more sensitive to imported animal skins and wooden goods, while plant seeds are not suitable for mailing Japan is more sensitive to imported animal skins and wooden goods.

Story Sharing Day——How did Client B Benefit from Dropshipping?

We are glad to find that many customers are interested in our last story sharing. So we prepared another one for you.

In early 2018, client initiated a crowdfunding project on Indiegogo. Five months later, since the rewards were almost ready, client B looked for a partner to deliver the rewards to each backer. So ChinaDivision got the request from client B.

According to the order details, ChinaDivision quickly sorted out delivery information of all backers, classified orders by country, and worked out the optimal shipping cost to satisfy the needs of client B. Due to the huge quantity of rewards, instead of directly shipping the rewards to backers, the manufacturer delivered the rewards to the warehouse of ChinaDivision, which helped client B save much money on shipping.

After receiving the rewards, China Division helped client B take care of assembly work and customized packing materials with logo so that the backers can easily recognize the rewards at the time of receiving the parcels. China Division completed packing rewards and delivered more than one thousand orders in a day. China Division was appraised by client B for the outstanding dropshipping performance. 

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