How did Customer X Choose ChinaDivision as His Warehousing Partner?

Customer X is the owner of an American e-commerce company, who had suffered a lot from COVID-19 and African-American parade. So he planed to find an agent of picking, packing and shipping, which can save more cost and time for him. We are going to share the story with you in this blog, hoping you will enjoy it and learn more about China Division.

1: Investigate

Customer X have never been to China before, so he did a survey about 20 companies in advance. He said it took three weeks to study all the information, coverig the warehouse development, performance, scale, review, etc.

2: Communication

He found the online consulting channel on our website and the sales representative was asked to contact him, in this way, they talked some details about the entire project.

3: Warehouse Visiting

Customer X shared his thought about Chinese warehousing and dropshipping with us, as well as his curiosity about China. Besides, his nephew was going to marry a Chinese girl, so they planed a Chinese Travel, which aroused his interest in visiting our warehouse. However, Customer X is very cautious about order fulfillment agency selection, he spared more time to testing the warehouse. Apart from sightseeing, his first Chinese trip was full of warehouse visiting and business negotiation.

4: Negotiation

Where there is a cooperation, there will be a negotiation. It takes a three-hour negotiation to discuss the price, payment methods, transportation channels, delivery, return rules, cooperation time, etc. Eventually, customer X chose us as his new dropshipping agency.

5: Contract Signing

After the contract signing, customer X returned America and send us some orders to test our quality and service. What we must to mention is that customer X has a wonderful handwriting.

Due to the rapid development of the e-commerce industry, order fulfillment companies have generally sprung up in the market. Although there are already many order fulfillment companies, the quality and level of service are also uneven. E-commerce companies must not affect the development of the company because of warehousing problems. Therefore, it is very necessary to choose a warehousing company with good service and strong sense of responsibility. Like our customer X, he decided to cooperate with us eventually after researching so many order fulfillment warehouses.(He said he can realize the cheapest shipping to canada after visiting these warehouses, haha).

Is Chinese drop-shipping still profitable in the Post-COVID World?

Are you an Amazon seller? How do you handle the delivery? Fulfill the order by your own warehouse or with the help of a drop-shipping company? More and more e-commerce sellers tend to cooperate with order fulfillment company in the last few years. However, some entrepreneurs begin to wonder if this is a good option in the Post-COVID World. So what is the truth? China Division will discuss this question with you in today’s blog.

Order Fulfillment is the process of storing, packaging and shipping e-commerce items. A drop shipping company needs to keep items on display in a physical brick and mortar store or provide a hard copy or online product catalog to enable customers to review items before purchasing. But influenced by COVID-19 and freight increases, is it a beneficial choice for the e-commerce companies?

We can find some reasons by tracing its history back at least to last century.

In 1984, China Post launched China’s first express service, which was the very first step about developing China’s express industry, as well as the drop shipping. In 2018, 507 million parcels were delivered, express courier companies in China on average provided services for 280 million people in a single day. 78.9% of the parcels were delivered within 72 hours. China’s courier companies have ranked first in the world in terms of processed volume for five consecutive years. Over the past 70 years, China’s logistics has embraced a large quantity of progress. In short words, these development brings much more capabilities and possibilities for the Chinese drop shipping.

In addition, many overseas order fulfillment agencies and offline stores had closed for COVID-19. At the same time, China had recovered from this epidemic gradually, which means we can arrange more and more workers and resources for the orfer fulfillment. So you can choose a Chinese third-party logistics company to enjoy more advantages in this banner year for catastrophe.

A Customer Interview about Order Fulfillment Warehouse Selection

Nowadays, online shopping has gradually become the main way of shopping for modern consumers. Especially affected by COVID-19, more and more consumers prefer to buy cheaper products on e-commerce platforms without leaving home. The advent of the era of online shopping has also allowed more people to see the business opportunities and choose to join the e-commerce industry. The number of e-commerce sellers and orders has increased rapidly, but the problem of warehousing and distribution has not been resolved. So e-commerce sellers will be more willing to cooperate with order fulfillment warehouses.

Last week China Division interviewed our client C, and he offered some thoughts about the selection of dropshipping company, here we share it with you.

He said for a large number of e-commerce sellers, the workers are limited, and they are responsible for warehouse inventory management and delivery. It’s acceptable in normal times, but it is not practical during a big promotion event. The proportion of returns and exchanges has increased significantly once such an event occurs. However, if we recruit enough people to handle the promotion event delivery, we don’t need so many people in normal times, which will lead to high labor costs and increase cost consumption. Therefore, warehousing outsourcing is a good choice for the companies like ours. Outsourcing this business to a third-party logistics company is responsible, so that you have enough time to be responsible for the store’s marketing and promotion work, as well as increase store sales and get more profits. In terms of delivery speed, the e-commerce seller who operate warehousing by itself  tend to deliver twice as fast as peer sellers who choose dropshipping company, which is very unfavorable for competition among peers. Timeliness of delivery is the guarantee of the favorable rate of consumer logistics and the key to the improvement of store ratings.

For professional e-commerce order fulfillment companies, the timeliness of delivery is often controlled within 48 hours, which is undoubtedly a very good shopping experience for consumers. Therefore, e-commerce sellers are more willing to cooperate with order fulfillment companies, and to improve the timeliness and accuracy of delivery while ensuring that consumption costs do not increase, increasing the competitiveness of the store in the end.

What is the Hot-selling Item in Your Industry?

It is a truth that all the drop-shippers and e-commerce sellers want to benefit from their business. Therefore, bestselling and potential products count for a lot. Today China Division will share a number of hot-selling items with you.

  • Houseware & Kitchenware

Cooking time will be an unforgettable memory during COVID-19 since more and more people choose home-made meal, instead of take-out or restaurant eating. So the shopkeeper can offer some household items and cooking tools( ice ball mold, potato masher, etc.) for better sales.

  • Pet Accessories

Under the impact of COVID-19, many people choose to stay at home to enjoy happy hours with their family and pet. One of our customer said his Amazon and AliExpress store were out of pet supplies last week, which remind us of the importance of adequate stocking. The cat bed and dog leash are the promising items in the field of cross-border e-commerce.

  • Sports Equipment

A healthy body is the basic of other things. You may realize the significance of health in this war of epidemic. The stronger your immunity, the less likely you are to get infected. It’s worth noting that video classes with fitness instructors are chosen by both men and women, especially those who want to have a weight loss and body shaping at home. Thus, are you prepared for selling  fitness belt or yoga pants?

  • Kids Accessories

It is not practical to prepare a baby shower or birthday party during COVID-19, but you can create surprise for your baby. There are lots of things related to the surprise, kids clothes, newborn blanket, kids pen, mini toys, etc. Isn’t it an ideal gift?

  • Personal Care Products

There are no ugly women, only lazy ones. As long as you want to be beautiful, stick to your skin care and hair care and you will be more and more charming. So you can choose some beauty appliance to achieve better personal care effect. From the data, we can know that the nano sprayer, shaver, and U-shaped pillow is very popular among the young.

Last but not least, a hammock or picnic mat can bring more happiness for you, you can use them in the garden or park, as well as go to the beach in the future. China Division are convinced that all of us will take off the mask and enjoy more pleasant time in the near future.

How to use Drop-shipping effectively?

Drop-shipping efficiency plays an important role in COVID-19. Both the e-commerce seller and the warehouse want to use drop-shipping effectively, so it is time to find an available way.

Before setting the goal of improving drop-shipping efficiency, we need to figure out what people pay attention to. For example, some Amazon sellers want to know what is the cheapest shipping to Canada. Shipping discount offered by the order fulfillment warehouse brings the best solution? In fact, it’s not enough.

According to the customer’s feedback of China Division, most clients are concerned with price, delivery and service. Therefore, we proposed feasible order fulfillment optimization plan on last summary meeting. Here we share it with you:

  • Offer Competitive Price

China Division has a strict and thoughtful price accounting system, providing a competitive price for every customer. (More details had been showed in this blog: https://blog.chinadivision.com/important-factors-of-drop-shipping-price/)

In a word, our price is based on the market research and warehouse situation, you can also share your view with your account manager for better cooperation.

  • Time-based Delivery

China Division will make clear schedule of the order fulfillment, making every item and shipping details in an orderly way. What I need to mention is that one of my workmates will set memos and alarm clocks to remind him to fulfill the order. What a hardworking and dedicated colleague, isn’t it?

  • Professional Customer Service Center

In addition to the sales and order management department, China Division creates a professional and experienced team of customer service. All the new colleague will be given a training about customer communication before they start to work, which covers daily calling, package tracking, after-sales problem solving, etc.

Finally, regular summary is a necessary in China Division, take the weekly meeting as an example, everybody can share their opinion with others, as well as receiving the feedback from the participants. In this way, every workmate can find their value in China Division. What’s more, both individuals and departments can benefit from it. Therefore, we can create better warehousing performance for the e-commerce sellers.

Are You Worried about the Price Increase Notification of China Warehousing?

Recently, more and more e-commerce service company have been destroyed by COVID-19. Some china fulfillment centers had closed while others planed to conduct epidemic prevention. However, Chinadvision, a chinese fulfillment center, has employed 200 experienced new staff of picking, packing and shipping international goods. Engaged in the online order fulfillment, we have created a long-term partnership with the companies from UK, Germany, US, etc.

Chinadvision can offer you the following e-commerce service:

1. Picking, packing and shipping of international goods from China warehouses.

2. Order fulfillment of Kickstarter, Amazon, Shopify, eBay, AliExpress, etc.

3. Quality inspection and return handling.

Last but not least, with abundant supply chain resources in China, our product sourcing business has made important progress. All you need to do is to provide the information of the goods you are looking for, and our purchasing manager can find the most suitable manufacturer for you and take charge of the procurement, saving more time and money for you. In addition, we can offer customized sourcing services, including but not limited to sample purchase, quality check, MOQ and mold fee inquiries, goods pick-up, customs clearance and duties reduction help.

Do you want to pick our one-stop order fulfillment service? You will embrace the best way to ship board games if you choose our warehouses in Shenzhen.