Recently, Amazon has taken many measures for logistics and transportation issues(recruiting more warehouse employees, ordering electric delivery vehicles, and building distribution centers to deal with the upcoming shopping season). It seems that they are trying to get ahead of some of the issues faced at the start of the COVID-19 pandemic.
On the one hand, supply chains have been greatly impacted, with fulfillment centers prioritizing certain products over others and many overseas inventory orders taking longer than usual to fulfill. On the other hand, consumers are buying online now more than ever.
However, according to data at 8 o’clock on September 21, the cumulative number of confirmed cases of COVID-19 in the United States has exceeded 7 million. The continuation of the epidemic and fire has made the logistics and delivery of the United States very unstable.
At present, US imports from China have increased by 89% year-on-year. This is when e-commerce sellers are stocking a lot. Therefore, some warehouses can no longer withstand the pressure, making appointments more difficult, and product information updates are very slow. Therefore, it is necessary to choose an order fulfillment center that processes shipments faster.
It is worth mentioning that CLT2 is the warehouse with the most serious feedback from Amazon sellers. Some sellers finished the shipment in early July and have not been fully received today.
Amazon customer service also said that there are a lot of backlogs in the warehouse, and there is no way to urge the warehouse to receive the goods on the shelves, because the warehouse receives a large number of shipments every day. If it can be urged, the warehouse’s receiving process will be slower and more complicated. Therefore, the warehouse does not accept any kind of urge, which made so many sellers choose the order fulfillment center.
Since Q4 is already one of busiest sales seasons, the ecommerce giant wants to help protect its business from issues like these. 5 professional and experienced teams have been formed in ChinaDivision for better service in the future.
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