Heavyweight player in e-commerce, Amazon, featured distribution center technology in recent years, Amazon has reinvented customer experience and expectations through supply chain innovation, enabling it to ship packages to customers within minutes of a received order.(Order Fulfillment)
Shipping costs are the primary factor in determining whether to shop online with a retailer.
Other key components of customer experience still matter – things like brand, personalization, and merchandising. Order fulfillment is now the key criteria consumers evaluate when making a purchase online. As a result, many e-commerce sites have been forced to offer free shipping. But this is not the answer.
New E-commerce Players Lead the Way
Chinadivision has strengthened the power of logistics and supply chain as a source of competitive advantage. As a new innovators, ChinaDivision has recognized that the key to success is rooted in a successful connection between supply chain management and inventory software.
ChinaDivision is a dedicated order fulfillment service provider where clients around the world connect, both online and offline, to source, stock and ship international goods directly from China.