From the moment the customer places an order, the warehouse will receive notifications of the pick and pack fulfillment process from the online store back-end order system. To ensure that customers can obtain order logistics information in the shortest time, warehouse pick and pack services are a crucial process. An efficient pick and pack process can also help increase sales and customer satisfaction.
What Is Pick and Pack Service?
The process of pick and pack:
You can get pick and pack services from the 3PL company, or manage your order fulfillment. In both cases, the fundamental pick and pack process is similar, including three main steps: pick, pack, and ship.
- Order picking: When the warehouse system receives the order fulfillment information, the warehouse worker will take the packing list and pick the goods from the warehouse shelf. This step is the key to picking and packing. Because the efficiency of this step depends on your warehouse management strategy. You should decide how and where the goods are placed based on the sales of different products.
- Order packing: The goods will be packaged at the packaging place, and the packaging will wait for transportation after attaching various identification label information.
- Order shipping: Orders are sorted by carrier on the loading dock, and then loaded and transported in a suitable way (air, sea, truck, etc.).
These three steps seem very simple to operate. However, an effective and efficient pick and pack process is mixed with many crucial details that are interlocking. To better increase your sales and customer satisfaction, you should study these methods and strategies. This is true whether you run a startup or a one-million-dollar online store.
Pick pack ship order strategies:
- Piece picking: is when an employee/picker handpicks each product for an entire order, as they come in.
- Batch picking: is similar to piece picking, except that orders will be done in batches all at once, instead of one at a time.
- Zone order picking: is when employees are assigned to a specific area of the warehouse and only pick one order at a time within that area. If an order needs products from more than one zone, it is handed off usually via conveyor belt.
- Wave picking: is a combination of batch and zone picking, where employees will stay within a zone but pick more than one order at a time.