Does your e-commerce supply chain encounter the following situations:
- Delivery is not on time
- Slow adjustment of out of stock
- Slow product packaging and delivery speed
- Long shipping time
Although you may not have encountered these situations, are you willing to take the time to optimize your e-commerce supply chain to achieve greater sales growth?
What is an e-commerce supply chain?
E-commerce supply chain has a series of logistics processes, including product raw material production, manufacturing, warehousing, inventory management, order fulfillment, and last-mile delivery. The ultimate goal is to provide your customers with high-quality products and good customer experience. Every link in the supply chain is critical and depends on reliable partners.
What is e-commerce supply chain management?
E-commerce supply chain management refers to the logistics process of supervising product inventory, from manufacturing to order transportation. A highly optimized supply chain is highly optimized to help reduce costs and increase productivity, which may affect profitability and customer satisfaction.
Four advantages of simplifying the e-commerce supply chain
A simplified e-commerce supply chain can not only improve internal operations but also improve the customer experience. The four advantages of simplifying the e-commerce supply chain are listed below:
Higher transportation efficiency
Any delays in the supply chain can wait for improvement, especially transportation. The two main factors affecting transportation time include:
- The location of each link is different (manufacturer, warehouse, customer)
- Different transportation methods (air, sea, freight, etc.)
The right method of transportation can bring you a competitive advantage to win more customers, and even provide services similar to Amazon.
An important point in optimizing the e-commerce supply chain is to find cost-effective freight to reduce transportation costs. Use appropriate packaging for the weight and size of the product, split the inventory geographically were cost-effective, and ask the carrier for shipping discounts based on the order volume, etc.
Accurate inventory management
Inventory management is a key link in the e-commerce supply chain. By optimizing inventory levels, you can:
- Avoid unnecessary stock outs and discontinuations
- Forecast future demand
- Simplify inventory assessment
Methods to solve common e-commerce inventory challenges include: setting reorder points based on historical order data and future forecasts, regularly reviewing inventory, and implementing inventory management software.
Better customer experience
Simplifying the e-commerce supply chain ensures that you can provide the best customer experience for every order. By optimizing the supply chain, transportation costs are reduced, delivery time is shortened and the risk of human error due to improper chain operation is reduced.
As your e-commerce supply chain becomes stronger, you can focus on improving customer communication by tracking orders in real-time to provide them with the latest information from processing orders to delivery.